PRIVACY POLICY

At Saphir Dahabiya, we are committed to protecting the privacy and personal information of our guests. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our Dahabiya or use our services. By accessing or using our facilities and services, you consent to the terms described in this policy.

Information Collection:

We may collect personal information such as your name, contact details, payment information, and preferences when you make a reservation, check-in, or use our services. Additionally, we may collect information through CCTV cameras for security purposes.

Information Usage:

We use the collected information to provide and improve our services, including facilitating reservations, check-ins, and check-outs, responding to inquiries, and personalizing your experience. We may also use your information to communicate with you regarding promotions, offers, and updates, unless you opt out of such communications.

Information Sharing:

We may share your personal information with authorized third parties to fulfill your reservation, process payments, provide services, and meet legal obligations. These parties include travel agencies, payment processors, and government authorities as required by law. We do not sell, rent, or lease your personal information to third parties for marketing purposes.

Data Security:

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security practices to maintain a secure environment.

Retention of Information:

We retain your personal information for the duration necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights:

You have the right to access, update, and correct your personal information. You may also request the deletion of your information, except when it is necessary for legal or legitimate business purposes. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can adjust your browser settings to refuse cookies, although this may limit some functionality of our website.

Children’s Privacy:

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

Updates to the Privacy Policy:

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the revised date will be indicated at the top.

Contact Information:

If you have any questions, concerns, or requests regarding our privacy practices, please contact us at:

Saphir Dahabiya

Address: 3 Mustafa Kamel square Downtown Cairo 

Email: info@saphir-dahabiya.com

By staying at our hotel or using our services, you acknowledge that you have read and understood our privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.